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Robotic Process Automation (RPA) with NICE

Robotic Process Automation (RPA) with NICE

Learn the power of Robotic Process Automation (RPA) with NICE, a transformative solution to automate tedious desktop tasks.

In this training, participants will delve into the world of RPA, understand its benefits, and get hands-on experience with NICE Robotic Automation.

What will you learn?

Unlock the full potential of Robotic Process Automation (RPA) with NICE. By the end of this course, participants will be empowered to streamline business processes, boost productivity, and make informed decisions about RPA implementations.

Over the course, participants will:

  • Grasp the distinctions between traditional automation and RPA.
  • Understand the positive effects of RPA on workforce and morale.
  • Explore case studies from industries like banking and healthcare.
  • Familiarize with various RPA tools and vendors, including NICE and its capabilities.
  • Get hands-on experience setting up, configuring, and scaling NICE Robotic Automation.
  • Evaluate RPA's results and envision the future of virtual workforce.

Requirements:

A general understanding of business processes and office workflows.

Basic technical background.

An understanding of programming concepts is beneficial but not mandatory.

Course Outline*:

*We know each team has their own needs and specifications. That is why we can modify the training outline per need.

1. Introduction
  • Defining Robotic Process Automation (RPA)
  • Comparing RPA with traditional automation
2. The Power and Benefits of RPA
  • Acceleration of tasks
  • Continuous operations
  • Cost efficiencies and precision
  • Impact on workforce morale
3. Case Studies
  • RPA in banking: Streamlining loan processes
  • RPA in healthcare: Enhancing patient care
4. RPA Tools, Vendors, and Strategies
  • Overview of RPA providers: NICE, Blue Prism, UIPath, etc.
  • Crafting an effective RPA strategy: Scope, ROI, and impact assessment
5. Approaches to RPA
  • Distinctions: Unattended vs. Attended Intervention
  • Exploring Desktop Automation and Analytics
6. Deep Dive into NICE Robotic Automation
  • Feature Overview: Natural language processing, OCR capabilities, and data analytics
  • Hands-on Experience: Account setup, automating front and back office tasks, and system integration
7. Managing and Scaling NICE
  • Monitoring, managing, and reporting
  • Scaling strategies: Estimating needs and peak time adjustments
8. Troubleshooting and Evaluating RPA with NICE
  • Debugging and handling system failures
  • Assessing efficiencies and human impact
9. Future Prospects in RPA
  • An introduction to Cognitive Robotic Automation
  • Envisioning the next generation of 'virtual workforce'
10. Closing Remarks

Hands-on learning with expert instructors at your location for organizations.

0
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Level: 
Intermediate
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Duration: 
21
Hours (days:
3
) 
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Training customized to your needs
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Immersive hands-on experience in a dedicated setting
*Price can range depending on number of participants, change of outline, location etc.
Get Quote

Master new skills guided by experienced instructors from anywhere.

0
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Level: 
Intermediate
Clock Icon - Education X Webflow Template
Duration: 
21
Hours (days:
3
) 
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Training customized to your needs
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Reduced training costs
*Price can range depending on number of participants, change of outline, location etc.
Get Quote

You can participate in a Public Course with people from other organisations.

0

/per trainee

Number of Participants

1 Participant

Thanks for the numbers, they could be going to your emails. But they're going to mine... Thanks ;D
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Graph Icon - Education X Webflow Template
Level: 
Intermediate
Clock Icon - Education X Webflow Template
Duration: 
21
Hours (days:
3
) 
Camera Icon - Education X Webflow Template
Fits ideally for individuals and small groups
Star Icon - Education X Webflow Template
Networking opportunities with fellow participants.
*Price can range depending on number of participants, change of outline, location etc.
Get Quote